Volvo Construction

An app for iOS, Android and Kiosk

The Client

Volvo Construction Equipment is one of the world’s largest manufacturers of construction machines on the planet. Remote was asked to design and developer a customer-facing iOS Android application, including an interactive kiosk to generate sales during an upcoming trade show called Conexpo, in Las Vegas. The applications are used all year round by over 2000 businesses worldwide.

The main features include

Role

Lead design & UX

Company

Remote

Old Design

Qualitative analysis

The previous Volvo application began to feel dated and lacked simple UX practices, including poor choice of imagery. There are too many promotions on the homepage, and is visually cluttered, making the text difficult to read.

One of the main issues I experienced whilst using the old application, was the random positions of the back button, including two back buttons on the homepage. The logo was positioned top left in the header on every screen, which meant for iOS users the back button was positioned over to the right, which felt unnatural. The iconography used across the application was the standard Font Awesome icons, which made the experience feel cheap and less bespoke.

The problem

Business goals

Volvo app

The solution

After mapping out the information architecture I began to roughly draw out the first phase of wire-frames, before turning these into high-fidelity designs using Sketch.

During this process and discussions with the client, we decided to experiment with the wheel concept for the homepage. The wheel would be used as a way to navigate between each promotion, accompanied by an icon. The previous application featured small pagination dots which could be easily missed and wasn’t engaging. The wheel approach is instantly recognisable as something to touch, spin and navigate. It reminds me of the rotary dial component on old telephones.

We decided to use the Floating Action Button from Google’s Material Design System to minimise the clutter of the footer navigation but also to add a little bit of sophistication to the overall experience. We also wanted customers to access three important features.

One of the main uses of the application is for customers to gain vehicle information during exhibitions. Customers would use the in-app QR reader and the vehicle information would then be stored onto their phones. Customers can also download brochures from the product pages, and quickly gain access them, by pressing the downloads tab in the footer.

Components Volvo app
Meeting
Component library
Volvo kiosk Volvo kiosk

Work

Incoder

Incoder

Ten80

Ten80 Group